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V Pence
V Pence
12:58 30 Jan 20
I needed to have a move-out clean of my parents' home. They had been elderly and had only had some light housecleaning in some areas for a number of years. Then the house sat empty for a year. So, the house needed some good deep cleaning. The two ladies who came to do the work were very efficient and hard-working. They did the base 2.5 hours and then we added one more hour to finish the job. They didn't take any breaks, they worked well together, and they did a very thorough job in the 7 rooms and 1.5 baths in the time they had. I was very pleased and would highly recommend Upstairs Downstairs in Elmhurst based on this experience
Cathy HS
Cathy HS
16:13 31 Aug 19
Very clean and hard working. We love their flexibility and good work.
Matthew Benitez
Matthew Benitez
18:58 20 Jun 19
I have used them on and off for the last 6 years. They always work hard to accommodate my needs, even my short notice requests! Their price is very competitive and their work is very good. I will be moving to Elmhurst but am happy to find out they service that area too! Thank you Linda for your help!
Frederic DuBois
Frederic DuBois
19:29 09 Mar 19
The cleaners are very thorough and do a great job.
Judy Osgood
Judy Osgood
21:00 24 Feb 19
Excellent service. Good about looking for ways to improve. I started with a team of two and currently have just one . . . love Marieta!
Cassie Horvath
Cassie Horvath
00:54 19 Feb 19
donna Stoutenburg
donna Stoutenburg
18:36 31 Jan 19
I believe I have been using this service since 2005 and have never looked back. I moved from Arlington Heights to Streamwood 6 years ago and was informed that I was out of the "district". However, the owner managed to find a person willing to come to Streamwood home. Her name is Caroline and she is awesome! She is always smiling and humming while she works and does a fabulous job! I recommend this cleaning service 100%! Thanks for a job well done!
Linda J. Purcell
Linda J. Purcell
17:55 21 Jan 19
Upstairs Downstairs provides cleaning teams for cleaning. Their personnel work efficiently, do quality work and are a pleasure to have in our home. Upstairs Downstairs management is responsive regarding scheduling changes, and are to be commended on the quality of the work their teams provide. Try them... You'll like them!
Michael D Croak
Michael D Croak
15:46 21 Jan 19
We love this cleaning service. The cleaner(s) will do just about anything you would like done. They are always on time, friendly, responsible and thorough. I think their fees are more than reasonable. I have been using Upstairs Downstairs for over 3 years now and will never change to another service!
Mike
Mike
21:53 19 Jan 19
I have used some different cleaning services but have been happy with Upstairs Downstairs for the past 4 years. They are very reliable and do a good job. They are also a good value. They are not constantly raising the price. I highly recommend them.
Celeitra Clay
Celeitra Clay
19:30 18 Jan 19
Alison Thornton
Alison Thornton
02:59 18 Jan 19
Upstairs Downstairs has been our cleaning service for a few years now. They are thorough and reliable and reasonably priced. And I know if I'm ever in need of something extra (maybe an extra quick visit before we have weekend visitors) they can accommodate. I like they have a team of two people come to our home, they get the work done in half the time.
Kristi Ryken
Kristi Ryken
01:54 18 Jan 19
They do a really nice job cleaning, they are responsive and reliable!
Lynne Hoyer
Lynne Hoyer
19:56 17 Jan 19
I have had Upstairs Downstairs for more than 12 years. They are insured and bonded. Schedules are flexible. I had the same team for many years. Now I have a new person who also does a great job. If they forget something, I remind them and it is done the next time.
Sheryl Larsen
Sheryl Larsen
23:11 19 Sep 18
High quality and most friendly service I've ever had.
John Golen
John Golen
01:29 06 Sep 18
Olga Maldonado
Olga Maldonado
11:45 21 Aug 18
Danuta did an excellent job!
Damon Laudadio
Damon Laudadio
02:08 18 Aug 18
Felicia Ciaccio
Felicia Ciaccio
01:48 13 Aug 18
Deborah Eidle
Deborah Eidle
21:35 11 Aug 18
Upstairsdowns is super!Employees do such an excellent job.I am super satisfied!
Mary Harriman
Mary Harriman
19:33 07 Aug 18
Sharon Starr
Sharon Starr
01:53 24 Jul 18
Rich Wolf
Rich Wolf
19:14 21 Jul 18
Great professionals, fairly priced, excellent service!
Boris Gamburg
Boris Gamburg
20:55 15 Jul 18
Barbara Patton
Barbara Patton
16:01 25 Jun 18
Outstanding service! The house was sparkling and the cleaning team was thorough, knowledgeable, friendly and fast. Cleaned to perfection. Will definitely refer this service to my family and friends with utmost pride and confidence!
Felicia Verta
Felicia Verta
17:35 15 Jun 18
Mary Beth Crum
Mary Beth Crum
00:12 05 Jun 18
I have always been happy with Upstairs Downstairs and particularly with Jill. When I have had teams I have not been happy with, all I have to do is contact Jill and she replaces them. They are all hard workers, some harder than most, but they also are dedicated. I appreciate their timeliness, their ability to work as a team efficiently, and to do a great job of cleaning my house. This is one of the best companies I have used to clean my house.
Jennifer Suttles
Jennifer Suttles
12:24 02 Jun 18
Jane Manson
Jane Manson
20:19 29 May 18
Jill always reconfirms the date for the visit as they come monthly which is valuable as my schedule/ cleaning needs change.Caroline always asks if there is anything special needed when she comes. Her sunny personality is very appreciated. I trust her to be in my house even when I cannot be home.I have recommended upstairs downstairs to 3 of my neighbors. Hope they decide to contact upstairs downstairs as I know they will be very satisfied
Gary Greenberg
Gary Greenberg
16:55 24 May 18
Gale Quinn
Gale Quinn
12:30 24 May 18
Zacarias Chacon
Zacarias Chacon
15:31 14 May 18
Steven Morley
Steven Morley
18:52 01 May 18
Professional, thorough and punctual.
Ann Dreyer
Ann Dreyer
22:38 28 Apr 18
I have used Upstairs Downstairs for years. The team is reliable, professional, friendly, and responsible. I would highly recommend Upstairs Downstairs to anyone needed great, reliable hous keeping.
Randy Messina
Randy Messina
03:15 28 Apr 18
Business is very flexible and responsive. We've used Joanna for a few years now and have found her to be very personable, trustworthy, and thorough.
Brian Belanger
Brian Belanger
15:25 25 Apr 18
Diane Ramsden
Diane Ramsden
21:01 18 Apr 18
Excellent customer service! I know that when I email Jill, she'll answer almost immediately and work with me to figure out a change in our schedule. The ladies who help us with cleaning are fabulous; Didi and Dessi are friendly and hard working. I admire and appreciate their work ethic.
Michelle Rago
Michelle Rago
23:34 17 Apr 18
Melissa MacGregor
Melissa MacGregor
22:54 12 Apr 18
Stanimira Vandeva
Stanimira Vandeva
12:33 11 Apr 18
I was working there for a while 2 years ago and all the girls which work there and i have met are very responsible and always clean the houses very well. Jill is wonderful person and always ready to help to the customers and employees.Very reasonable prices and the company has insurance which i think is important for everyone.
Beth Remington
Beth Remington
14:47 09 Apr 18
Todd glassman
Todd glassman
16:59 07 Apr 18
Pamela Lesch
Pamela Lesch
14:57 06 Apr 18
Lupe Wood
Lupe Wood
19:09 05 Apr 18
Next ReviewsyH5BAEAAAAALAAAAAABAAEAAAIBRAA7

Highly Recommended

V Pence
V P.
12:58 30 Jan 20
I needed to have a move-out clean of my parents' home. They had been elderly and had only had some light housecleaning in some areas for a number of years. Then the house sat empty for a year. So, the house needed some good deep cleaning. The two ladies who came to do the work were very efficient and hard-working. They did the base 2.5 hours and then we added one more hour to finish the job. They didn't take any breaks, they worked well together, and they did a very thorough job in the 7 rooms and 1.5 baths in the time they had. I was very pleased and would highly recommend Upstairs Downstairs in Elmhurst based on this experience
Matthew Benitez
Matthew B.
18:58 20 Jun 19
I have used them on and off for the last 6 years. They always work hard to accommodate my needs, even my short notice requests! Their price is very competitive and their work is very good. I will be moving to Elmhurst but am happy to find out they service that area too! Thank you Linda for your help!
Judy Osgood
Judy O.
21:00 24 Feb 19
Excellent service. Good about looking for ways to improve. I started with a team of two and currently have just one . . . love Marieta!
donna Stoutenburg
donna S.
18:36 31 Jan 19
I believe I have been using this service since 2005 and have never looked back. I moved from Arlington Heights to Streamwood 6 years ago and was informed that I was out of the "district". However, the owner managed to find a person willing to come to Streamwood home. Her name is Caroline and she is awesome! She is always smiling and humming while she works and does a fabulous job! I recommend this cleaning service 100%! Thanks for a job well done!
Linda J. Purcell
Linda J. P.
17:55 21 Jan 19
Upstairs Downstairs provides cleaning teams for cleaning. Their personnel work efficiently, do quality work and are a pleasure to have in our home. Upstairs Downstairs management is responsive regarding scheduling changes, and are to be commended on the quality of the work their teams provide. Try them... You'll like them!
Michael D Croak
Michael D C.
15:46 21 Jan 19
We love this cleaning service. The cleaner(s) will do just about anything you would like done. They are always on time, friendly, responsible and thorough. I think their fees are more than reasonable. I have been using Upstairs Downstairs for over 3 years now and will never change to another service!
Mike
Mike
21:53 19 Jan 19
I have used some different cleaning services but have been happy with Upstairs Downstairs for the past 4 years. They are very reliable and do a good job. They are also a good value. They are not constantly raising the price. I highly recommend them.
Alison Thornton
Alison T.
02:59 18 Jan 19
Upstairs Downstairs has been our cleaning service for a few years now. They are thorough and reliable and reasonably priced. And I know if I'm ever in need of something extra (maybe an extra quick visit before we have weekend visitors) they can accommodate. I like they have a team of two people come to our home, they get the work done in half the time.
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